Online transactions (e-commerce) are covered by mail order sales under the "Act on Specified Commercial Transactions."
Based on Article 11 of the "Act on Specified Commercial Transactions," the following information is provided:
- Seller Name
- waji Inc.
- Seller Name
- Hiroki Sugano
- Address
- 5-8-8 Hajicho, Naka-ku, Sakai-shi, Osaka 599-8238, Japan
- TEL
- 0722-06-0127
- FAX
- 0722-06-1127
- y.sugano@waji.co.jp
- Contents included in product price
- Product prices include consumption tax.
- Additional fees required besides product price
- ・Shipping fee
For total product prices of 15,000 yen (tax included) or more: Free Shipping -
For total product prices less than 15,000 yen (tax included), the following shipping methods will be applied depending on the product size, and their respective shipping fees will be added:
- - Small items: Click Post (200 yen nationwide, tax included)
- - Large items: Courier service
- *The shipping method will be determined by our store based on product size, weight, etc.
- *For deliveries to remote islands, we will ship via Yu-Pack.
- Overseas shipping will incur fees depending on the area.
-
・Cash on delivery fee (Only for those who choose cash on delivery)
～ 10,000 yen: 440 yen
10,001 yen ～ 30,000 yen: 440 yen
30,001 yen ～ 100,000 yen: 660 yen
100,001 yen ～ 200,000 yen: 1,100 yen
200,001 yen ～ 300,000 yen: 2,200 yen
ーーーーーーーーーーー - ・Convenience store payment fee (Only for those who use KOMOJU)
- Delivery time
- Build-to-order products will be shipped within 60 days of your order. *This may vary depending on the order content and production status.
- Payment method
- ・Credit card payment
- ・Apple Pay
- ・Google Pay
- ・Convenience store payment (KOMOJU)
- ・Rakuten Pay, LINE Pay ( KOMOJU)
・Cash on delivery (Sagawa Express cash only)
- Payment period
- ・For credit card payments
Payment will be processed at the time of purchase. The billing date varies depending on each card company. Please note that if the "delivery time" of the product is more than one month away, the payment may be debited before you receive the product.
・For bank transfers
Shipment will be made after payment confirmation.
- Limitations on product sales quantity, etc.,
special sales conditions - As each item is handcrafted by artisans, mass production is not possible. Therefore, if you purchase multiple units of the same product at once, it may take up to 60 days for delivery.
- Returns and exchanges
- Returns and exchanges due to customer's convenience are not accepted, except for initial defects.
In the case of initial defects, we will bear the shipping costs for returns and exchanges.
Please contact us by email within 5 days of product arrival.
We cannot accept products returned without prior notification.
